MacDonalds. Airports. Similar organized, busy places are not set up for people to think about what they are doing. Order. Move.
O’Hare airport now has posted people on the tram platforms to help people find their way to a terminal or to Door 1 Ba3 of Building F. And that helps. Airports like fast food franchises are set up for the efficiency of the process. You either understand that process by instinct or you know the process. When you do not, people are often kind but you are a problem.
A woman asking where to go and a man pointed down the busy terminal corridor repeating over-and-over “See the dinosaur?” “See the Dinosaur.” She could not distinguish the object in the spatial din and he finally said, “Walk down that way and ask someone.”

